This Privacy Policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures we follow to ensure the privacy of your information. Finally, it describes your options regarding the collection, use, and disclosure of personal data.
By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other related information are used according to the manner described in this Privacy Policy. We collect information only when necessary or when directly relevant to our dealings with you.
We will retain your data as required by law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit and will not be disclosed unless you have an online account accessible with your username and password.
We will always maintain the confidentiality of all personal data obtained and will not sell, trade, rent, or give this information to any third party outside this website or its affiliates. Such information will only be disclosed if required by law, or when necessary to defend or protect the property rights of this website or its beneficiaries.
Our Privacy Policy refers to how we collect, store, use, and protect your personal information. It is important that you review this policy carefully. By “personal information,” we mean data related to a specific person that can identify them.
We do not consider anonymous information as personal data. However, we collect personal information from users of the Aya Sofya Store website (or related applications and pages), including when you purchase goods, contact us by phone or email, or interact with our support team. By providing us with your personal information, you authorize us to process it in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time by publishing an updated version on the site. The modified version becomes effective from the date it is published. Your continued use of the website after publication constitutes your acceptance of the updated terms and the way we handle your personal data.
Please check the site periodically for any updates to this Privacy Policy.
Collection and Use of Your Personal Information
We collect your information through various means to make the site easier to use, help you find information, products, and services quickly, notify you of new offers, provide customer support, improve our services, prevent illegal activities, and enforce our Terms of Service.
When you register or use the site, we may ask you to provide:
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Personal information such as your name, shipping address, email, and phone number. We may sometimes request additional details like your date of birth or identity proof (e.g., passport copy, residence permit, or driver’s license).
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Financial information such as your credit card or bank account details.
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Activity information such as registrations or purchases made on the site.
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Reviews and feedback about your experience to help us understand your interests and for statistical purposes.
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Communication data from your interactions with our customer service team or survey responses.
Please note that we may use your IP address—assigned by your internet provider—to analyze activity and improve website management.
Although we strive to maintain confidentiality, we may disclose collected information if:
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Required or permitted by law (e.g., compliance with subpoenas or government requests), or when disclosure is necessary to protect our rights, safety, or investigate fraud.
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The Aya Sofya Store or any of its subsidiaries is sold.
We will never sell, trade, rent, or disclose your personal information to third parties, except as stated in this Privacy Policy.
By registering on the site, you authorize us to send you promotional emails about our services or updates. If you do not wish to receive such messages, simply click the unsubscribe link provided at the bottom of any promotional email.
We may also use your reviews or feedback for marketing purposes. By submitting these reviews, you agree that we may use them accordingly.
Accessing, Editing, and Managing Your Personal Data
You may access, update, or change your account details by visiting your account management page. If any personal information changes or is incorrect, you should correct it immediately—either through your dashboard or by contacting our customer support team.
Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy of information you provide while visiting those sites, as they are not governed by this Privacy Policy.
Spam or Fraudulent Emails
We do not tolerate unsolicited emails. If you wish to report spam or phishing messages, please email our support at info@.... You may not use our communication tools to send spam or content that violates our Terms of Service.
Messages are automatically scanned, and we may manually review them to detect spam, malware, or other suspicious activity.
Protecting Your Personal Information
We are committed to ensuring your information is secure against unauthorized access or disclosure. We have implemented physical and electronic safeguards to protect the data collected on our site.
While we strive to secure your data, no internet or wireless transmission can be guaranteed 100%.
You must enter your username and password each time you access your account. Choose a strong password using numbers, letters, and symbols, and never share your login details with anyone.
If you suspect unauthorized access, please contact Aya Sofya Store customer support immediately and change your password through your account settings.